Terms & Conditions

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Welcome to Customine! These Terms & Conditions govern your use of our website www.customine.in and the services provided by Customine (referred to as “we,” “us,” or “our”). By placing an order or using this website, you agree to the following terms:

Eligibility
You must be 18 years or older to place an order. If you’re ordering on behalf of a company or someone else, you confirm that you are authorized to do so.
Products & Orders
All our gift boxes are handcrafted. Images on our website are representative; minor variations may occur due to product availability or seasonal changes.
For custom orders, once design approval is given, changes may not be possible.
We reserve the right to decline any order at our discretion.
Pricing & Payment
All prices listed are in Indian Rupees (INR).
Prices may change without prior notice.
We accept major payment methods through secure third-party payment gateways.
Payment must be completed before order processing begins.
Shipping & Delivery
Please refer to our Shipping Policy for full details. We aim to dispatch orders on time, but delays caused by couriers or force majeure events are beyond our control.
Returns, Refunds, & Cancellations
Due to the customized nature of our work, we do not accept returns or exchanges unless the product is damaged or incorrect. See our Returns Policy for more.
Intellectual Property
All content on this website (photos, text, logo, designs) is owned by or licensed to Customine. You may not reproduce or use it without permission.
Privacy
Your data is handled in accordance with our Privacy Policy.
Liability
We are not liable for any indirect loss or damage arising from product use, delays, or inaccuracies in information provided by you.
Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the site means you accept any revised terms.

Questions?

Please contact us at hello@customine.in for any queries related to our terms or services.

Google Business Profile Bio

Customine | Curated & Custom Gift Boxes in India

Thoughtfully designed gift boxes for weddings, corporate events, client appreciation, festive celebrations, and personal milestones. At Customine, we take gifting off your plate and deliver beauty, elegance, and care in every box. Pan-India shipping. Custom options available.

📍 Headquartered in Chennai, we proudly serve clients across India with global shipping available.
💌 hello@customine.in | 📞 +91-90426 71801
🌐 www.customine.in
📸 Follow us on Instagram @customine.in